Shipping policy

At Lyza Jewels, we carefully pack and ship each wholesale order to ensure your jewelry arrives safely and ready for sale. Please review our shipping policy before placing your order.

Order Processing Time

Wholesale orders are typically processed within 2–5 business days, excluding weekends and holidays. Processing times may vary during high-volume periods or holidays.

Once your order ships, you’ll receive a shipping confirmation email with tracking details.

Free Shipping Minimum

Lyza Jewels offers FREE standard shipping on U.S. wholesale orders over $100 (before tax).

• Orders under the free shipping minimum will have shipping rates calculated at checkout

• Free shipping applies to standard shipping only

• Expedited shipping options are available at an additional cost

Shipping Methods & Rates

We ship using trusted carriers such as USPS, UPS, or FedEx. Shipping rates are based on order size, weight, destination, and selected shipping method.

Domestic & International Shipping

• We ship within the U.S. and internationally

• International customers are responsible for customs duties, taxes, and import fees

• Lyza Jewels is not responsible for delays caused by customs processing

Delivery Responsibility

Once a package is marked as delivered by the carrier, Lyza Jewels is not responsible for lost or stolen packages. Please ensure your shipping address is accurate and secure at checkout.

Orders returned due to an incorrect or incomplete address will require additional reshipping fees.

Shipping Delays

Delivery timelines are estimates only. Lyza Jewels is not responsible for carrier delays due to weather, holidays, customs, or other circumstances beyond our control.

Order Accuracy

Please review your order carefully before submitting. Once an order has been processed or shipped, changes or cancellations cannot be guaranteed.

By placing a wholesale order with Lyza Jewels, you acknowledge and agree to this shipping policy. If you have any questions, we’re always happy to help.